Zees Grill

Reviews

• ★ ☆ ☆ ☆ ☆
  I normally do not leave any type of review, especially a bad one, but in this case I felt compelled to do so. The problem as I see it is a direct result of poor management. My wife and I had an 8 o'clock reservation for our anniversary dinner. Upon arriving at Zee's we had to wait in line for almost 20 minutes which I really didn't mind. When we were seated the waiter was very pleasurable but a green horn who lacked customer service experience. He immediately proceeded to take our order as we sat at the table waiting, waiting, and more waiting. About a hour and 20 minutes later, I ask the waiter how much longer until or food arrives. He said he would check and an additional 15 minutes passed while he ignored our table. While we sat patiently by, the table directly across from sat a party of five complaining about the exact same issue but with 3 small children. These kids could no longer sit still and began crying uncontrollably. Finally when our food arrived I look at my watch to see the time from the order to the receiving our food was slightly more than 95 minutes. However, I must mention that the food was very good. With that long of wait I was famished to the point I would have wolfed down 2 Big Mac's at McDonalds and written a comment that the food was exceptional.. I don't make a habit of giving bad reviews but in this case, be forewarned.
  By Jeffrey Smith, June 25, 2017
• ★ ★ ★ ★ ★
  Just finished breakfast. Very tasty. Nice and hot and fresh. Fairly decent portions. Potato cake was really tastey. Bacon a little well gone but eat able.
  By K Cassaman, June 03, 2017
• ★ ★ ★ ☆ ☆
  Been here a few times. Unfortunately on our last visit the tuna was overcooked. Our waiter was amazing though. Took care of it immediately and got the chef to cook two new dishes. He also took one of the tuna entrée orders off our bill as well as taking care of our desserts. Overall we were satisfied and will likely return based solely on the top notch service.
  By Michael Tsang, May 30, 2017
• ★ ★ ★ ★ ★
  We just had breakfast here and both my wife and I loved our meals. I had the Swedish Eggs Benedict which included a poached egg, smoked salmon, and fill in the sauce. The Benedict was delicious. My wife loved her banana bread French toast, and I'm not proud about it but I finished off what she didn't eat (no regrets).
  By Greg Curcio, December 21, 2016

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About Zees Grill in Niagara-on-the-Lake